One of 6K’s core services is the provision of IT Managed Services to the customer that can be performed at our own premises or directly at client locations.
The managed services provided to our customers are delivered with the commitment to fulfilling service requirements and against the following objectives:
– Efficiency: do it right the first time
– Effectiveness: meet customer requirements
– Economy: provide value for money
In order to fulfil these objectives, and to provide the level of control and traceability necessary to demonstrate compliance with recognized processes, it is the policy of the organization to maintain an efficient and effective IT Service Management System (IT SMS) based upon the requirements of the ISO/IEC 20000 IT Service Management Systems Standard.